Job Seeker Support


Prepare all your documents first
Before making an application, make sure you have all your documents ready. We will need the following documents.

• A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving.
• Copy of ID
• Copy of Driver’s License
• Qualification Certificates
• Last 3 month's payslips and/or Commission sheets
• Names and contact numbers for at least 2 References

Set Aside Time to Create Your Profile on our website
To register for the first time on the Astor Motor Recruitment Job Portal you will need to fill in all your details, thereafter you can log in and submit applications.

Please register using your personal email address and not a work address

If you feel that you are suitable for a position advertised on the website, click APPLY NOW. We will be notified of your application and will screen your details for suitability.
If you are suitable, we will contact you to arrange an interview with us.
If you are NOT suitable for the position, we will keep your details on our database for future vacancies. Please remember to REGISTER FOR JOB ALERTS
If we have not contacted you within 2 weeks of submitting your CV, please consider your application, for that particular position, unsuccessful.

*Please notify us if you have secured another position and wish to be taken off the database. 

Do I pay for this service?

NO!! There is no charge to our candidates for our services.  It is against the law to charge for recruitment services.

How long does it take?
Once your application has been submitted, it will take between 1 and 7 days for a Consultant to call you.  If you have not received any communication from a Consultant with 14 days of submitting your CV, please consider your application, for that particular job, unsuccessful.
Your details will be added to our database for future positions

Should I contact my Recruiter regularly?
YES!  We get a lot of applications every day and although we do our very best to remember everyone, you may fall through the cracks if you don’t keep in touch.  We advise that you contact your Recruiter every 2 weeks or so, via email, WhatsApp or a phone call.

Will you send my CV without my consent?
NEVER!  We need your consent to send your information to our clients

Will you do reference checks?
YES!  We will verify that the Referee details that you have submitted are true and correct and we will contact your recent employers

Will you call my current employer?
NO!  We will not call your current employer as we would not want to jeopardise your position in the company, unless you have given us written permission.

What if I have a bad credit record?
Most of our clients request a credit check.  In most cases, if you have a late payment or small judgement, the clients are ok with it.
If you are applying for a position for accounts or a position where you are dealing with money, the client will be a bit more stringent on the credit checks
We suggest that you talk to your Recruiter if you have any concerns

What if I have a criminal record?
We suggest that you be upfront with your Recruiter about your criminal record.  Remember, whatever you tell us is CONFIDENTIAL and we are there to help you.

Who negotiates my salary?
We are there to assist you with salary negotiations.  We will talk to our clients on your behalf and do our best to get you a great deal.

Is my application confidential?
ABSOLUTELY!  Everything within your application will ALWAYS be confidential.

What if my application is not successful?
We will keep your details in our database for similar positions in the future.
Remember to register for JOB ALERTS on our website, this way you will be notified of suitable jobs as they come in.

Here are a few tips to prepare you for your interview with a prospective employer. Feel free to discuss these with your Recruiter before you go to your interview.
REMEMBER…..the more prepared you are the better!!

Research, Research, Research!!!
A successful interview begins with knowledge about the Company or Dealership that you are going to, the person who will be interviewing you, and the position that you are being interviewed for.

The Company or Dealership
• The brand – does this align with your interests and values.  What do you know about the company/brand/products?
• The size of the company? – How many employees etc.
• Are they part of a group or independent?
• Is there anything in the news about the company/brand/product now?
• The area – how far will you be travelling to work?  Is there public transport?  Safety concerns?
• The working hours – Is Saturday work required?  Do the hours suit your schedule (picking kids up from school etc)?
• What benefits they offer?

The Hiring Manager/Interviewer
Your Recruiter should have given you the following information on the Hiring Manager:
• Name and position in the company
• The type of interview – one on one or a panel interview
• What the Hiring Manager is like in a working environment.
• What they like to see in a prospective employer.
• What type of questions they will ask.

Check the internet for more information, such as
• Their LinkedIn Profile – where they have worked before, their achievements etc.
• Their Facebook Profile – do you have any mutual friends
• Are there any news articles on this person – it’s a point of discussion

The Position
Although the position that you are applying for may have the same name as your current position i.e. Service Advisor, they may be many differing factors that could impact you.
• How big is the Company/Dealership?
• How many people in your department?
• What computer system do they work on?
• What are your duties?
• Why did the last person leave?
• What is the salary?
• What are the incentives?

Make Yourself Available
If you are serious about finding a new job and committed to the interview process, then it is important that you make yourself available for interviews during office hours.  Some Hiring Managers understand that it is difficult to get out of work and will interview after hours but this should only happen in extreme cases.  It is respectful and polite to attend interviews during work hours.

Be Prepared
Know your CV
This is one of the most important interview preparation tips, and one of the easiest.  Read your CV before the interview and be sure you are familiar with:
• The dates of employment
• Your reasons for leaving
• Your duties at each position

Common questions
Prepare your answers for common interview questions in advance.  Don’t make the mistake of “winging it”, only to be put on the spot and fumble for answers. (See below for Common Interview Questions)
Ensure that your answers are detailed enough to get your point across and not too long winded.  Focus on achievements in your past positions and how you qualify for the position that you have applied for.

Make conversation with the Hiring Manager
An interview should be a conversation and should not be completely one sided (you just answering questions).  Ask questions that get the interviewer talking and that show your interest in him/her and the company.

Impress Everyone
Interviewers form a strong opinion about a job candidate in the first 20 minutes of the interview.  Showing enthusiasm and maintaining a strong positive attitude is key to making a good first impression.

Dress well
Dress appropriately for the position that you have applied for.  For example, a Technician may not have to wear a suit and tie to an interview and a Sales Manager should not arrive in jeans and a T-Shirt.  Ensure that you look neat, your hair is washed and tidy, your clothes are clean and your shoes are polished.

Arrive on Time
This cannot be stressed enough!!!  Being late for an interview can cost you the job!  This is the very first impression that a prospective employer gets of you, so plan your trip in advance and allow a bit more time for delays such as traffic, finding parking etc.

Make a Good First Impression with Everyone You Meet
From the moment you step onto the company’s premises, be polite and show respect to EVERYONE you meet.  The Hiring Manager may ask his/her employees what their impression of you was and this could make or break an offer.
Make a strong first impression by arriving on time, dressing appropriately, smiling, making eye contact, showing your enthusiasm, and extending a firm handshake.

Show Interest
Smile, be positive and be confident
Show that you are enthusiastic about being there for and that you are excited about the job on offer.
Your body language should also communicate your enthusiasm.  Sit up straight, smile, and make regular eye contact.  Try and project your voice, and make sure your responses are not monotone or dull.
If you're confident in your abilities, the Hiring Manager will be too.  But don't mistake arrogance for confidence.  Confident people don't have to show that they're perfect, or even better than everyone else.

Be sincere and stay calm
Try to relax! Think of the interview as just having a conversation, and if you have prepared enough, you will be fine. Remember that your body language says as much about you as your answers to the questions.
If you are faced with some tough questions during the interview, be sincere and direct with your answers….and always stay positive. At the end of the day, the interviewer wants to know who you really are--so be yourself.

Don't be a “know it all”
Sometimes the correct answer is "I don't know".  Not knowing the answer to a question isn't the end of the world.  Some prospective employers and hiring managers want to see how you respond in situations where you don't know the correct answer, and how you would go about in finding a solution.

Body Language
Smiling, good posture, nodding, eye contact, and active listening are effective forms of body language.
Fidgeting, playing with objects, slouching, not maintain eye contact, continually touching your face, not speaking clearly or in monotone, brushing back hair, and chewing gum are forms of body language that can cause a poor impression--so avoid them like the plague.

Sell Yourself
Being the "best man for the job" doesn't always mean that you will get the job.  It is very often the person who interviews best that gets the job.  Being prepared, good impressions, body language, communication and sincerity are all a great start to an interview, but you also need to sell yourself in an effective manner.
You need to be able to persuade the Hiring Manager that you have the ability to meet all the needs of the organization relative to the position you want to fill.  This can be elaborated with past achievements, your ability to turn a negative into a positive, how you have gone above and beyond your duties to show commitment etc.
Achievements and Accomplishments
If you have done a great job in the past, be proud if it and be prepared to talk about it.
To set yourself apart, you want to prepare specific examples and talk about DETAILS.  Facts, numbers and real accomplishments.
When the hiring manager asks what you accomplished in your last job, or what you do each day, you should be ready to impress!  This is not the time to hesitate or be unsure.  Prepare ahead of time for this.

No badmouthing
One way to turn an interview from positive to negative is to badmouth your previous employer, boss, or co-worker. No matter how much you're baited during the interview, don't say anything negative about your previous job. Keep the interview focused on you, your qualities, and why you're the ideal candidate for the job.

Ask questions
It is very important to listen carefully to what the Hiring Manager says during the interview, so that you can ask questions about it at the end of the interview. Some examples are
• What’s your favorite part about working here?
• What is the biggest challenge/difficulty you face here?”
• What is the team morale like here?

Say Thank You
Start and end the interview by thanking each person you interviewed you.

Follow up after the interview
Start by contacting your Recruiter to give feedback on the interview. Be honest with your feedback and let your Recruiter know if you are interested in the position, or if you feel that you are not the right fit for the position.
Ask what the next step is and if you should be preparing for another interview or assessment
Keep in touch with your Recruiter and NEVER call the client directly, unless you have discussed this with your Recruiter first.

Be Patient
We know that you are excited and that you want an answer as soon as possible but remember that your Recruiter is waiting for answers from the client and sometimes this can take a while. Try and be patient.

Don’t stop looking
An interview is not a sure sign of a job offer, so the best thing you can do is keep applying for jobs while you wait.  It’s never smart to wait around for one single employer because so many unexpected things can cost you the job or cause a delay in the process. (Budgets change, people get promoted inside the company and they no longer need an external candidate, etc.)