Refund Policy

Replacement Policy
 

• Should a candidate placed by us leave your employment within 90 (ninety) calendar days of their commencement date, we will provide one (1) replacement for the same position.

• In the event that the replacement candidate also leaves within the same 90-day guarantee period, any further replacement for the same position will be subject to a replacement fee equal to 50% (fifty percent) of the original placement fee.

• This guarantee is contingent on full payment of the original invoice within the agreed payment terms.

• If we are unable to find a suitable replacement within an acceptable time period, a credit to the value of the placement fees will be passed to use on any placements and does not expire.

• We do not offer refunds.